Peter Drucker stated that marketing is not the same as sales; instead, it aims to make sales unnecessary. He also mentioned that marketing is not just the final step in production but occurs at every stage from beginning to end. Furthermore, a company’s functions can be categorized into marketing and innovation. While sales are vital for generating revenue, it’s crucial to grasp the concept that marketing makes sales redundant. Many companies struggle because they fail to understand this concept and incur losses from unnecessary expenses. - Joseph’s “just my thoughts”
Business isn’t just about “doing something” — it’s about “building trust.” In running a café, my focus should be on fostering customer confidence in my service rather than simply selling coffee without consideration. Before making sales, establishing trust as a business owner should be a priority. Gaining experience by working part-time in another café can facilitate this trust-building process. When you create financial credibility, running out of money can harm your reputation. However, if you earn money through established trust, you can regenerate funds even after they have been depleted. Trust serves as the foundation of money and is central to successful business operations. - Joseph’s “just my thoughts”