Cognitive Structure: Humans naturally avoid complicated or confusing interfaces. If all headlines in a newspaper are the same size as the body text, they won’t seem inviting to read. The human brain is built to operate efficiently. However, human cognitive abilities often don’t reach their full potential. Any interface that goes against this instinct is likely to fail. No one enjoys taking tests every day, right? To increase sales in an online shopping mall, it’s important to provide an interface that requires minimal mental effort from consumers. To protect the environment, instead of setting “spoons or forks” as the default delivery option in a food delivery app, offering a choice to select separately can help reduce waste. To promote positive consumer behavior, create a comfortable environment; to discourage negative behavior, make the process complex and frustrating. - Joseph’s “just my thoughts”
For humans to be born and survive, the world should grant humans the right to possess, that is, ownership, which must be guaranteed. Ownership is a right that has been granted since birth, so it is called an “absolute right.” In the online realm, this ownership is established by setting up an ID and password. When this ID and password match, we can engage in social activities such as online banking or shopping. The password is a personal identifier known only to me. No one else knows it, and when that secrecy is broken, it becomes invalid. However, to enforce ownership online, I must also share my password with the service provider. At that point, the provided password is no longer a secret. There are many contradictions in the world. - Joseph’s “just my thoughts”