Israeli Kindergarten. Dual-income couples often arrived late to pick up their children. As a result, the kindergarten implemented a rule that parents would face a fine if they were late; however, even though this introduced a penalty system, it also led to more delays in pickup times. By replacing feelings of guilt with money, paying a fee for being late became the new norm. After recognizing the mistake and removing the fine system, what happened? More parents started arriving late. When money becomes involved, the exchange of value fundamentally changes the nature of the relationship. And once that change occurs, it doesn’t revert. - Joseph’s “just my thoughts”
The phenomenon where an organization prioritizes self-interest over cooperation between departments is called the silo effect. A silo refers to a chimney-shaped grain storage warehouse, named for its high, stacked walls that isolate it from the outside. If someone controlled the opening by creating only one funnel-shaped outlet at the bottom of the storage room, they could monopolize the grain. This phenomenon often arises when there are ‘irreplaceable talented individuals’ in an organization, which presents a challenge for a boss desiring to develop such individuals. It undermines all the positive functions of the organization. Exceptional individuals organize their impressive performance so that the organization can sustain that performance even in their absence. Misusing talent can ruin a business. - Joseph’s “just my thoughts”