Israeli Kindergarten. Dual-income couples often arrived late to pick up their children. As a result, the kindergarten implemented a rule that parents would face a fine if they were late; however, even though this introduced a penalty system, it also led to more delays in pickup times. By replacing feelings of guilt with money, paying a fee for being late became the new norm. After recognizing the mistake and removing the fine system, what happened? More parents started arriving late. When money becomes involved, the exchange of value fundamentally changes the nature of the relationship. And once that change occurs, it doesn’t revert. - Joseph’s “just my thoughts”
A venture company president established an environment that encouraged open dialogue to foster an honest organizational culture, yet soon after, the company’s structure fell apart. Honesty can often be painful. To minimize the hurt caused by honesty, it is crucial to consider who delivers the message. In other words, if a respected individual speaks candidly, people are likely to feel less discomfort. Organizations can falter if honesty is prioritized over a culture of respect. - Joseph’s “just my thoughts”