Israeli Kindergarten. Dual-income couples often arrived late to pick up their children. As a result, the kindergarten implemented a rule that parents would face a fine if they were late; however, even though this introduced a penalty system, it also led to more delays in pickup times. By replacing feelings of guilt with money, paying a fee for being late became the new norm. After recognizing the mistake and removing the fine system, what happened? More parents started arriving late. When money becomes involved, the exchange of value fundamentally changes the nature of the relationship. And once that change occurs, it doesn’t revert. - Joseph’s “just my thoughts”
Humans understand the notion of “expectation time.” It’s crucial to confront the issue that is tacitly accepted. This tacit acceptance becomes problematic regardless of whether the “expectation time” is brief or lengthy. For instance, if a meal takes five hours, something must be amiss. Conversely, if a haircut lasts just one minute, people might suspect dishonesty. Effective communication hinges on precise expression, but it is equally essential to manage expectation time appropriately. - Joseph’s “just my thoughts”