An important aspect of understanding your business ecosystem is knowing your position within it (positioning), whether you hold a higher or lower (subordinate) role, and whether your offerings are substitutes or complements. Netflix started as a DVD rental service. With the rise of online streaming, Netflix saw it as a replacement for DVD rentals. Kimbap and Ramen are complementary goods, but Ramen and Udon are substitutes. This is why, even when setting up a snack bar, paying attention to the menu is crucial. Complementary goods increase sales, while substitutes are more likely to lead to no change or even a decline in sales. - Joseph’s “just my thoughts”
Problem-solving attitudes are largely divided into “problem-oriented coping” and “emotional-focused coping.” In a bad situation, wise risk management is “problem-oriented coping.” We want to exclude emotions as much as possible to define the problem and properly prioritize our behavior. Leaders manage people and issues well, not dictatorships or charisma. Emotions make the leader's charisma stand out, but the organization suffers tremendously from the emotional storm.
- Joseph’s “just my thoughts”
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