The identity of the messenger is more important than the message itself. In other words, it’s crucial to consider whether the messenger’s identity is reliable. It matters more to others that they know who I am and recognize me than how well I have built relationships and interacted with them. Identity begins with my proclamation, and credibility only emerges when others acknowledge that proclamation. If there is a significant gap between my declaration and how others perceive me, I will need to invest considerable time and money to bridge that gap. Similarly, if there is a significant discrepancy between the message I intend to convey and my declared identity, it also requires a substantial amount of time and money. Consumers are acutely aware of these differences, yet they often remain silent about them. Asking others to share their inner self-assessment is as burdensome as expecting them to reveal their true selves. - Joseph’s “just my thoughts”
Hormones control humans. They are magical substances that fluctuate in response to external stimuli or various health factors. Hormone therapy for individuals who struggle to manage their anger or face suicidal thoughts due to depression can alleviate these problematic behaviors. The irony lies in the fact that although humans produce hormones, these substances, as objects, tend to dominate humans as the subjects. The phenomenon of exchanging back and forth, or engaging with customers, can lead someone to become unaware of their own identity. Don’t let your emotions turn into attitudes . Once your emotions morph into attitudes , others may find it difficult to trust you. - Joseph’s “just my thoughts”