Let’s think about it this way. If you run a business and only make one transaction per day, chances are you won’t keep a record of those transactions because you can remember them. However, if there are hundreds of transactions in a year, or even in a single day, will you be able to remember all those transactions? A business makes a profit, but do you know how much you have earned or how much you’ve lost? After all, if we don’t keep the books, we can’t know the profit or loss. Those book records are called financial statements (balance sheets). You can do business without reading and understanding financial statements, but you’re just doing the hard-working, foolish thing without knowing the real content of the business. - Joseph’s “just my thoughts”
The representatives do not produce the results; instead, they establish the system that generates those results. Failing to grasp this distinction can lead to significant consequences. The system defines a goal, organizes a structure that aligns with that goal, designates a person responsible for each point of connection within the structure, assigns appropriate roles, and delegates authority and responsibility. Ultimately, the representatives are responsible for the system.
- Joseph’s “just my thoughts”
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