An important aspect of understanding your business ecosystem is knowing your position within it (positioning), whether you hold a higher or lower (subordinate) role, and whether your offerings are substitutes or complements. Netflix started as a DVD rental service. With the rise of online streaming, Netflix saw it as a replacement for DVD rentals. Kimbap and Ramen are complementary goods, but Ramen and Udon are substitutes. This is why, even when setting up a snack bar, paying attention to the menu is crucial. Complementary goods increase sales, while substitutes are more likely to lead to no change or even a decline in sales. - Joseph’s “just my thoughts”
With social media, we assume that we see and hear what we want to see and hear. But the truth is, we see and listen to what the system shows and listens to us. Uncontrolled systems distort inefficiencies and the purpose for which they were created. So the algorithm is loaded into the system. We do not enjoy freedom. It is only considered "free" in the context of control.
- Joseph’s "just my thoughts”
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